Oxford English Academy General Data and Website Policy

Oxford English Academy processes, uses and stores the data of all our students and agents in accordance with the General Data Protection Regulation (GDPR). Please ここをクリック for more information on this regulation.

It is very important that you read this policy in full so that you are informed as to how your data is being processed, used and stored. Please feel free to contact our Data Protection Officer at any time, should you have any questions.

What data do we process, use and store from our students and agents?

We gather different kinds of data in different ways and for different reasons. This will depend on your relationship with our company such as someone who enquires about a course, someone who is a student or someone who is an agent, to name a few. Below is a list of some of the data we may collect:

  1. Your contact details which could include your full name, your physical address, your telephone number (local and from your home country), your birth date and your email address.
  2. Your photograph or a form of identification that has your photograph on it such as your passport, driving licence etc.
  3. Information pertaining to your employment history such as would be found on your Curriculum Vitae. This could include current and past work positions, your qualifications and work experience.
  4. Financial data such as your bank details or credit card details.

Please note that any information of any kind that you give us voluntarily might be given in certain circumstances to third parties. An example of this is giving us information about your personal health that can be used in an emergency.

Why do we process, use and store data from our students and agents?

We do this for a number of reasons:

  1. We process, use and store your data in order to create a contract with you. You can find out more details from your student contract or your agent contract. These contracts lay out the terms and conditions of your relationship with Oxford English Academy.
  2. We process, use and store your data to protect our business interests, unless they are overruled by your interest and rights. To determine how your have been overridden, we will consider a number of factors:
    1. What was told to you when you gave us your data.
    2. What you expect to be done with your data.
    3. What type of data it is.
    4. The impact on you of processing, using and storing your data.
  3. It is a legal requirement in terms of British, European Union and South African law.

What do we do with data collected from our students and agents?

We process, use and store your data for several reasons:

  1. We need verification of your identity for legal purposes.
  2. We need verification of your banking details in order to process and track payments.
  3. We may need to prevent or investigate financial activities of crime and terrorism.
  4. We may need to conduct anti-fraud checks through a third party.
  5. We may need to provide advice and information to you during the process of your relationship with Oxford English Academy.
  6. We need to prepare documents for you for our services or for outsourced services provided by us to you.
  7. We may need to refer you to in house and outsourced legal and other service providers, should you require it.
  8. We may need to investigate and respond to grievances reported about us.
  9. We analyse your data in order to manage our business and plan for the future successfully.
  10. We also analyse your date in order to improve our offerings and services.
  11. We customise our website in order to provide the best user experience.
  12. We may send you relevant information about our services, special offers and new products.

What do we do with data collected from our students and agents about other people?

In certain instances, it is necessary for us to process, use and store data from you about other people. This could be about your children, your wards, your employees or your colleagues. Such circumstances could be:

  1. for matters concerning financial contracts.
  2. when providing healthcare services.
  3. when providing other professional services.

Please ensure that you are permitted to provide this data and that the person whose data it is, is aware of how their data will be processed, used and stored by Oxford English Academy. And that any data you provide is accurate, recent and complete.

All data given by you about other people will only be used in regard to the relationship you have with Oxford English Academy. Their data will be protected in the same way as your data.

How long will your collected data be stored?

We only keep your data for a long as it is necessary. The duration could depend on a number of factors such as:

  1. how long it is needed to successfully complete the contract you have with Oxford English Academy.
  2. how long it is needed to offer additional services to you.
  3. how long it is needed to form a defence against legal claims that have been made against Oxford English Academy.
  4. how long it is needed in terms of legal requirements of British, European Union and South African law.

All the data we process, use and store, will be done in accordance with our strict data retention and data deletion policies. Please click here to contact our Data Protection Officer for more information about these policies.

Who might we share your data with?

It might be necessary for us to share your data with other parties.  This could include some or all of the following parties:

  1. external data processing contractors who securely process and store our data. Their services include sales and marketing services, IT and email hosting and gathering, processing and storing data needed to run our institutions. You can contact our Data Protection Officer for more information on these companies.
  2. other outsourced services such as accountants, lawyers, medical practitioners, host families and social programme providers.
  3. governmental organisations and departments such as those involved in issuing visas.
  4. organisations such as those involved in granting our schools accreditation.

How can you control your data and what is processed, stored and used?

Should you no longer wish us to use your data for marketing purposes, you are able to contact our Data Protection Officer and Marketing Department. They will destroy any data about you. You can email data@oxfordenglishglobal.com in order to complete this request.

Your collected data will only be stored for as long is needed to complete any contractual, regulatory or legal processes between you and Oxford English Academy.

Under no circumstances will your personal data be sold to another party unless we have your consent or unless it is legally required. Your data will be processed, stored and used in compliance with the United Kingdom Data Protection Act 1998 and the South Africa Protection of Personal Information Act, No 4 of 2013.

How is your personal data protected?

We hold your data on secured servers and all measures are taken to ensure the prevention of unlawful access.

How is your data collected when you use the website?

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK and EU national laws and requirements for user privacy.

ユーザーは、このウェブサイトを接触させ、および/またはその所有者は、自身の判断で行ってください、自分の責任で要求され、このような個人情報を提供しています。 あなたの個人情報は非公開にし、それはもはや何の使用を必要としないか、持っていた時間まで安全に格納、データ保護法1998年に詳述されるように、あらゆる努力を提出プロセスを電子メールで送信するが、ユーザーに助言するために安全・安心なフォームを確保するためになされたものであり、さ彼らは自分の責任で行ってくださいプロセスを電子メールで送信するために、このようなフォームを使用。

このウェブサイトおよびその所有者は、彼らが提供していますかあなたが提出している可能性があり、何かのご質問に答えるであなたを支援するための製品/サービスに関する更なる情報を提供するために提出された情報を使用します。 これは、すべての電子メールニュースレタープログラムにあなたを購読するためにあなたの詳細を使用してウェブサイトはこれがあなたに明らかになったとのメールプロセスに任意のフォームを提出する際に、あなたの明示的な許可が付与された場合にのみ動作します含まれています。 またはそれによってあなたは、消費者は、以前から購入または会社からのEメールニュースレターが関連製品やサービスの購入について尋ねてきました。 これは、電子メールのマーケティング資料を受け取るに関してユーザー権限のリスト全体を意味していないことです。 あなたの詳細については、第三者に渡されていません。

How are cookies used on the website?

このウェブサイトは、ウェブサイトを訪問している間、ユーザーエクスペリエンスをより良くするためにクッキーを使用しています。 該当する場合は、このウェブサイトは、ウェブサイトへの最初の訪問にユーザーが自分のコンピュータやデバイス上でクッキーの使用を許可または禁止することができますクッキーの制御システムを使用しています。 これは、ユーザーのコンピュータやデバイス上のクッキーとして残すか、ファイルを読み込む前に、ユーザーからの明示的な同意を得るためのウェブサイトのための最近の法律の要件に準拠しています。

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.


This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy for further information.

このウェブサイトは紹介プログラムを使用する場合、他のクッキーは、スポンサーリンクや広告、外部のベンダーによってコンピュータのハードドライブに保存することができます。 いくつかの時間がかかるかもしれませんが、このようなクッキーは、コンバージョンと紹介トラッキングのために使用され、典型的には30日後に有効期限が切れています。 個人情報は、保存されていない保存または収集されます。

How can you control or delete cookies?

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Please click the links below to see how you can manage cookies in each browser:

Internet Explorer





How is your data used in terms of email newsletters?

このウェブサイトはこのウェブサイトによって供給された製品やサービスに関する加入者に通知するために使用されるEメールニュースレターのプログラムを運営しています。 ユーザーは、彼らがそうしたいけど、自分の判断でそうするべきオンライン自動化されたプロセスを介して購読することができます。 いくつかのサブスクリプションは、手動でユーザーとの事前の書面による合意を介して処理することができます。

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies or people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you, please email our Data Protection Officer.

このウェブサイトまたはその所有者によって公開された電子メールのマーケティングキャンペーンは、実際のメールに追跡機能を含んでいてもよいです。 加入者の活動を追跡し、将来の分析、評価のためにデータベースに格納されます。 このような追跡された活動が挙げられます。 電子メールの開口部、電子メールの転送、電子メールの内容、時間、日付や活動の周波数内のリンクのクリック。 この活動の包括的なリストではないことに注意してください。 この情報は、今後のメールキャンペーンを洗練し、それらの活性の周りに基づいて、より関連性の高いコンテンツをユーザに提供するために使用されます。

In compliance with UK and South African Spam Laws and the Privacy and Electronic Communications Regulations 2003, subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated unsubscription system is unavailable clear instructions on how to unsubscribe will by detailed instead.

How is your data used in terms of external links?

このウェブサイトは唯一の品質、安全性と関連する外部リンクを含めるように見えますが、ユーザーが本サイト全体に記載の任意の外部Webリンクをクリックする前に、注意の政策を採用することをお勧めします。 外部リンクはクリック可能なテキスト、バナーや他のウェブサイトへの画像リンクです。

このウェブサイトの所有者は彼らの最善の努力にもかかわらず、任意の外部リンク先のウェブサイトの内容を保証するか確認することはできません。 したがって、ユーザは、彼らが自分自身のリスクとこのウェブサイトの外部リンクをクリックすると、その所有者が言及した任意の外部リンクを訪問することによって生じた損害または含意のための責任を負うことはできません注意してください。

How is your data used in terms of social media platforms?


Users are advised to use social media platforms wisely and communicate and engage upon them with due care and caution regarding their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

このウェブサイトでは、問題のソーシャルメディアプラットフォームにWebページから直接共有するウェブコンテンツを助けるソーシャル共有ボタンを使用することができます。 ユーザーは、自身の判断で行ってくださいとソーシャルメディアプラットフォームが追跡し、あなたのソーシャルメディアプラットフォームのアカウントを介して、それぞれのWebページを共有するためにあなたの要求を保存することがあり、このようなソーシャル共有ボタンを使用する前に、お勧めします。

How is your data used in terms of shortened links on social media platforms?

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy URLs or web addresses, and this is an example: http://bit.ly/zyVUBo.

Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Who can you contact about how your data is collected, processed, stored and used?

If you have any questions about your data and your privacy rights, then please contact our Data Protection Officer, Sakeena Felix. You can also contact them should you want a copy of the information held about you and about full or partial deletion of this information.

Email address: data@oxfordenglishglobal.com

Physical address for Oxford: Suite G, Kidlington Centre, Kidlington High Street, Oxfordshire, OX5 2DL, The United Kingdom

Physical address for Cape Town: 1st Floor, 105 Long Street, Cape Town, 8001, South Africa


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