Oxford English Academy General Data and Website Policy

Oxford English Academy processes, uses and stores the data of all our students and agents in accordance with the General Data Protection Regulation (GDPR). Please click here for more information on this regulation.

It is very important that you read this policy in full so that you are informed as to how your data is being processed, used and stored. Please feel free to contact our Data Protection Officer at any time, should you have any questions.

What data do we process, use and store from our students and agents?

We gather different kinds of data in different ways and for different reasons. This will depend on your relationship with our company such as someone who enquires about a course, someone who is a student or someone who is an agent, to name a few. Below is a list of some of the data we may collect:

  1. Your contact details which could include your full name, your physical address, your telephone number (local and from your home country), your birth date and your email address.
  2. Your photograph or a form of identification that has your photograph on it such as your passport, driving licence etc.
  3. Information pertaining to your employment history such as would be found on your Curriculum Vitae. This could include current and past work positions, your qualifications and work experience.
  4. Financial data such as your bank details or credit card details.

Please note that any information of any kind that you give us voluntarily might be given in certain circumstances to third parties. An example of this is giving us information about your personal health that can be used in an emergency.

Why do we process, use and store data from our students and agents?

We do this for a number of reasons:

  1. We process, use and store your data in order to create a contract with you. You can find out more details from your student contract or your agent contract. These contracts lay out the terms and conditions of your relationship with Oxford English Academy.
  2. We process, use and store your data to protect our business interests, unless they are overruled by your interest and rights. To determine how your have been overridden, we will consider a number of factors:
    1. What was told to you when you gave us your data.
    2. What you expect to be done with your data.
    3. What type of data it is.
    4. The impact on you of processing, using and storing your data.
  3. It is a legal requirement in terms of British, European Union and South African law.

What do we do with data collected from our students and agents?

We process, use and store your data for several reasons:

  1. We need verification of your identity for legal purposes.
  2. We need verification of your banking details in order to process and track payments.
  3. We may need to prevent or investigate financial activities of crime and terrorism.
  4. We may need to conduct anti-fraud checks through a third party.
  5. We may need to provide advice and information to you during the process of your relationship with Oxford English Academy.
  6. We need to prepare documents for you for our services or for outsourced services provided by us to you.
  7. We may need to refer you to in house and outsourced legal and other service providers, should you require it.
  8. We may need to investigate and respond to grievances reported about us.
  9. We analyse your data in order to manage our business and plan for the future successfully.
  10. We also analyse your date in order to improve our offerings and services.
  11. We customise our website in order to provide the best user experience.
  12. We may send you relevant information about our services, special offers and new products.

What do we do with data collected from our students and agents about other people?

In certain instances, it is necessary for us to process, use and store data from you about other people. This could be about your children, your wards, your employees or your colleagues. Such circumstances could be:

  1. for matters concerning financial contracts.
  2. when providing healthcare services.
  3. when providing other professional services.

Please ensure that you are permitted to provide this data and that the person whose data it is, is aware of how their data will be processed, used and stored by Oxford English Academy. And that any data you provide is accurate, recent and complete.

All data given by you about other people will only be used in regard to the relationship you have with Oxford English Academy. Their data will be protected in the same way as your data.

How long will your collected data be stored?

We only keep your data for a long as it is necessary. The duration could depend on a number of factors such as:

  1. how long it is needed to successfully complete the contract you have with Oxford English Academy.
  2. how long it is needed to offer additional services to you.
  3. how long it is needed to form a defence against legal claims that have been made against Oxford English Academy.
  4. how long it is needed in terms of legal requirements of British, European Union and South African law.

All the data we process, use and store, will be done in accordance with our strict data retention and data deletion policies. Please click here to contact our Data Protection Officer for more information about these policies.

Who might we share your data with?

It might be necessary for us to share your data with other parties.  This could include some or all of the following parties:

  1. external data processing contractors who securely process and store our data. Their services include sales and marketing services, IT and email hosting and gathering, processing and storing data needed to run our institutions. You can contact our Data Protection Officer for more information on these companies.
  2. other outsourced services such as accountants, lawyers, medical practitioners, host families and social programme providers.
  3. governmental organisations and departments such as those involved in issuing visas.
  4. organisations such as those involved in granting our schools accreditation.

How can you control your data and what is processed, stored and used?

Should you no longer wish us to use your data for marketing purposes, you are able to contact our Data Protection Officer and Marketing Department. They will destroy any data about you. You can email data@oxfordenglishglobal.com in order to complete this request.

Your collected data will only be stored for as long is needed to complete any contractual, regulatory or legal processes between you and Oxford English Academy.

Under no circumstances will your personal data be sold to another party unless we have your consent or unless it is legally required. Your data will be processed, stored and used in compliance with the United Kingdom Data Protection Act 1998 and the South Africa Protection of Personal Information Act, No 4 of 2013.

How is your personal data protected?

We hold your data on secured servers and all measures are taken to ensure the prevention of unlawful access.

How is your data collected when you use the website?

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK and EU national laws and requirements for user privacy.

Benutzer der Kontaktaufnahme mit dieser Website und / oder deren Eigentümer tun, nach eigenem Ermessen und bieten keine solche persönlichen Daten erfolgt auf eigene Gefahr angefordert. Ihre persönlichen Daten werden vertraulich behandelt und sicher bis zu einer Zeit ist es nicht mehr erforderlich, gespeichert oder hat keine Verwendung, wie detailliert in dem Data Protection Act 1998 alle Anstrengungen unternommen worden, um eine sichere und sichere Form zu E-Mail-Vorlage Prozess zu gewährleisten, sondern beraten Benutzer solche Form unter Verwendung von Prozessen zu E-Mail, dass sie dies auf eigene Gefahr.

Diese Website und ihre Besitzer nutzen alle übermittelten Informationen Ihnen weitere Informationen über die Produkte zu liefern / Dienstleistungen, die sie anbieten oder Ihnen dabei zu helfen, irgendwelche Fragen oder Fragen beantworten, die Sie eingereicht haben. Dazu gehört Ihre Details mit Ihnen zu jedem E-Mail-Newsletter-Programm abonnieren betreibt die Website, aber nur dann, wenn dies klar gemacht wurde Sie und Ihre ausdrückliche Erlaubnis erteilt wurde, als jede Form von E-Mail-Prozess einreichen. Oder, wobei Sie haben die Verbraucher zuvor erworben von oder erkundigt von der Firma ein Produkt oder eine Dienstleistung über den Kauf, dass die E-Mail-Newsletter zu beziehen. Dies ist keineswegs eine ganze Liste von Benutzerrechten in Bezug E-Mail-Marketing-Material zu erhalten. Ihre Daten werden nicht an Dritte weitergegeben.

How are cookies used on the website?

Diese Website benutzt Cookies, um die Benutzer Erfahrung zu verbessern, während die Website besuchen. Gegebenenfalls diese Website ein Cookie Steuersystem die Benutzer auf ihrem ersten Besuch auf die Website ermöglicht zu ermöglichen oder die Verwendung von Cookies auf ihrem Computer oder das Gerät nicht zulassen. Dies entspricht neue Gesetzgebung Anforderungen für Websites ausdrückliche Zustimmung von Nutzern zu erhalten, bevor hinter sich zu lassen oder Dateien wie Cookies auf dem Computer des Benutzers oder das Gerät zu lesen.

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Die Benutzer werden darauf hingewiesen, dass, wenn sie die Nutzung und Speicherung von Cookies von dieser Website auf ihren Computern schwer leugnen wollen fahren sie notwendigen Schritte unternehmen, sollten innerhalb ihrer Web-Sicherheitseinstellungen Browser Cookies von dieser Website und deren externen dient Anbieter zu blockieren.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy for further information.

Andere Cookies können auf Ihre Festplatte des Computers von externen Anbietern gespeichert werden, wenn diese Website Empfehlungsprogramme verwendet, gesponserte Links oder Werbeanzeigen. Solche Cookies werden für die Konvertierung und Überweisung Verfolgung und in der Regel verfallen nach 30 Tagen verwendet, obwohl einige länger dauern. Werden keine persönlichen Daten gespeichert sind, gespeichert oder gesammelt.

How can you control or delete cookies?

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Please click the links below to see how you can manage cookies in each browser:

Internet Explorer

Firefox

Chrome

Opera

Safari

How is your data used in terms of email newsletters?

Diese Webseite betreibt ein E-Mail-Newsletter-Programm verwendete Abonnenten über Produkte und Dienstleistungen, die von dieser Website geliefert zu informieren. Benutzer können über einen Online-automatisierten Prozess abonnieren sollten sie wollen, dies zu tun, sondern tun dies nach eigenem Ermessen. Einige Zeichnungen können manuell mit dem Benutzer durch vorherige schriftliche Zustimmung verarbeitet werden.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies or people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you, please email our Data Protection Officer.

E-Mail-Marketing-Kampagnen von dieser Website oder deren Besitzer veröffentlicht können Tracking Einrichtungen innerhalb der eigentlichen E-Mail enthalten. Teilnehmeraktivität wird in einer Datenbank für eine spätere Analyse und Auswertung verfolgt und gespeichert. Solche getrackten Aktivität kann; die Öffnung der E-Mails, die Weiterleitung von E-Mails, das Anklicken von Links innerhalb der E-Mail-Inhalte, Zeiten, Daten und die Häufigkeit der Aktivität. Bitte beachten Sie, dass dies nicht eine umfassende Liste der Aktivitäten. Diese Informationen werden verwendet, zukünftige E-Mail-Kampagnen zu verfeinern und den Benutzer mit mehr relevanten Inhalten liefern auf Basis ihrer Tätigkeit.

In compliance with UK and South African Spam Laws and the Privacy and Electronic Communications Regulations 2003, subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated unsubscription system is unavailable clear instructions on how to unsubscribe will by detailed instead.

How is your data used in terms of external links?

Obwohl nur diese Website Qualität aufzunehmen sieht, sicher und externe Links, sollten Anwender eine Politik der Vorsicht zu übernehmen, bevor Sie externe Web-Links erwähnt in dieser Website klicken. Externe Links sind anklickbar Text, Banner oder Bild-Links zu anderen Websites.

Die Eigentümer dieser Website können nicht garantieren, oder den Inhalt einer verlinkten Website trotz ihrer Bemühungen überprüfen. Anwender sollten daher beachten sie auf eigenes Risiko auf externe Links klicken und diese Website und ihre Besitzer können nicht durch den Besuch externer Links erwähnt verursacht für eventuelle Schäden oder Konsequenzen haftbar gemacht werden.

How is your data used in terms of social media platforms?

Kommunikation, Engagement und Aktionen durch externe Social-Media-Plattformen übernommen, die diese Website und ihre Eigentümer auf Teilnahme sind benutzerdefinierte zu den Allgemeinen Geschäftsbedingungen sowie die Datenschutzrichtlinien gehalten mit jeder Social-Media-Plattform ist.

Users are advised to use social media platforms wisely and communicate and engage upon them with due care and caution regarding their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

Diese Website kann Social Sharing Buttons verwenden, die direkt von den Webseiten auf die Social-Media-Plattform in Frage, teilt Webinhalte helfen. Benutzern wird empfohlen, vor einer solchen Social Sharing Tasten verwenden, die sie so in ihrem eigenen Ermessen tun und beachten Sie, dass die Social-Media-Plattform, um Ihre Anfrage verfolgen und speichern kann eine Web-Seite jeweils durch Ihre Social-Media-Plattform-Konto zu teilen.

How is your data used in terms of shortened links on social media platforms?

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy URLs or web addresses, and this is an example: http://bit.ly/zyVUBo.

Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Who can you contact about how your data is collected, processed, stored and used?

If you have any questions about your data and your privacy rights, then please contact our Data Protection Officer, Sakeena Felix. You can also contact them should you want a copy of the information held about you and about full or partial deletion of this information.

Email address: data@oxfordenglishglobal.com

Physical address for Oxford: Suite G, Kidlington Centre, Kidlington High Street, Oxfordshire, OX5 2DL, The United Kingdom

Physical address for Cape Town: 1st Floor, 105 Long Street, Cape Town, 8001, South Africa

Ressourcen und weitere Informationen

Data Protection Act 1998
Datenschutz und elektronische Kommunikation von 2003
Twitter Datenschutz
Facebook Datenschutz
Google Datenschutzbestimmungen
LinkedIn Datenschutzrichtlinie
Mailchimp Datenschutz
Pinterest Privacy Policy
Instagram Privacy Policy